![]() ![]() Thankfully, you do not have to clear the entire Chrome cache-check out this guide for detailed instructions on how to clear the Google Docs cache only. To rule that out, you must clear cached data related to the web app. Clear Google Docs CacheĪn outdated web cache can also cause various issues with websites and web apps, and Google Docs is no exception. Reload Google Docs, and then try initiating a download. ![]() To check if this is the case, load Google Docs in a new tab, and then click the padlock-shaped icon next to the address bar-if Automatic Downloads is set to Block (Default), set it to Allow instead. Enable Multiple File DownloadsĪs a security measure, Chrome prevents sites from downloading files one after another. That said, let’s take a look at several troubleshooting tips that worked for me and help you quickly get things back on track. An outdated web cache, insufficient file permissions, and improperly configured browser settings can all contribute to the issue. But sometimes, I just need an offline copy that doesn’t make me or my collaborators rely solely on Google Docs’ proprietary GDOC format.Īfter looking around, I came across several reasons as to why Google Docs fails to download documents. Yes, I could’ve shared it directly with the person I wanted to send it out to. Just the other day, I attempted to download a document, and it wouldn’t work. I tried to hit the Undo button, but it did not bring the file back, and it never appeared in my trash bin.While Google Docs functions well in Chrome, things don’t always work as intended. ![]() Second, when deleting files, normally there’s an “Undo” option for a few seconds after the file is deleted, and furthermore after that the file is in the Trash folder and can be restored. Two important notes – although it looks like you’re deleting the file, and Google doesn’t provide its standard message that other users with whom the file is shared can still see it, in my experiments the original user still has their file just fine and receives no notifications that you’ve deleted it on your end. Another option I tried from a different answer was to edit the sharing options and remove myself as a collaborator, but that didn’t remove it from my Google Drive either. Instead, this deceptively simple 4th answer by an anonymous user who never answered anything again just “Just drag it physically to bin file.” I can’t believe I didn’t try that, but in fairness, the perfectly good right-click menu option with the trash can was grayed out, so I assumed it was impossible. It’s not the accepted answer, which says to right click the file and click “Remove”, which didn’t work for me, as evidenced in the video above. The second difference is the one described by this article: you can’t right-click and hit Remove or Move to Trash for some reason.įor reference, after a number of frustrating searches, I found this answer on StackExchange. The first difference is that to the right of the file name, you can see a small Shared Drives icon, indicating that the file resides in a Shared Drive (whether you have access to it or not). If instead a user were to create a Shared Drive, then create a file within that shared drive and share only the file with you (and not the Shared Drive itself), that file will show up for you pretty much like a normal file, with two differences. A normal shared file is created by a user in their My Drive section, then shared. The issue appears to be that this file is not just any shared file. ![]()
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